Do I need to tell you if my health or medical conditions change?

Yes. You must tell us about any changes to your health or medical conditions, including a new diagnosis, before you travel.


What this article helps you do

This article explains when you need to update us about changes to your health or medication after buying your policy.


What changes do I need to tell you about?

You must tell us if you or anyone covered by the policy:

  • develops a new medical condition
  • receives a new diagnosis
  • has a change to an existing medical condition
  • has a change in medication

You must also consult your medical practitioner about relevant changes to your health.


Why do I need to update my policy?

Keeping your medical information up to date helps make sure your policy reflects your current health before you travel.

Updating an existing medical condition or adding a new condition may result in an additional premium.

Medical information can affect the cover available for situations such as:

  • cancellation before you travel
  • medical emergencies during your trip

Any cover remains subject to the terms, conditions and exclusions of your policy.


What should I do if something changes?

Tell us about the change before you travel, even if you bought your policy some time ago.

Speak to an adviser if your health, medical conditions or medication have changed and your policy needs updating.

Eligibility, terms and exclusions apply. Please refer to your policy documents for full details.

This information is for general guidance and does not constitute medical advice.

Updated

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