If your health, medical condition or medication changes after you buy your policy, you must tell us as soon as possible and before you travel.
What this article helps you do
This article explains which health changes you need to tell us about and how to update your policy before your trip.
What changes do I need to tell you about?
You must tell us and consult your medical practitioner if you or anyone covered by the policy:
- develops a new medical condition
- receives a new diagnosis
- experiences a change to an existing medical condition
- has a change in medication
Keeping your medical information up to date helps make sure your policy reflects your current circumstances before departure. We may need to amend your policy after you tell us about a change.
How do I update my policy?
To amend your policy, add a new medical condition or discuss your cover, call 0330 400 1381.
Our opening hours are:
Mon-Fri - 08:30-20:00
Sat - 09:00-17:30
Sun - 10:00-17:00
Make sure you tell us about any relevant health or medication changes before you travel, even if the change happens after you originally bought your policy.
Still need help?
Speak to an adviser if your health or medical circumstances have changed and you are unsure what information needs updating.
Eligibility, terms and exclusions apply. Please refer to your policy documents for full details.
This information is for general guidance and does not constitute medical advice.
Updated