Can you cover me if my condition is not yet diagnosed?

Yes, we can offer you a quote if your condition has not yet been diagnosed. However, we cannot cover claims relating to an undiagnosed medical condition.


What cover is excluded for an undiagnosed condition?

The policy does not provide cover for claims relating to an undiagnosed medical condition.


What if I am waiting for tests or treatment?

The policy also has rules about waiting lists.

If you have been placed on a waiting list for treatment or investigation that could cause you to cancel or cut your trip short, we cannot cover that medical condition or disability.


What should I do when my condition is diagnosed?

Please let us know as soon as possible if:

  • You develop a new medical condition
  • An existing medical condition changes
  • Your medication changes

You should tell us before you book or start your trip, or before you pay the balance or any further instalments for your journey.

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