If you think a bereavement might lead to a travel insurance claim, please contact the claims team before you ask us to cancel your policy.
What if I need to make a claim?
Begin your claim as soon as possible.
If you want to talk about an existing claim or cannot submit your claim online, please call the claims helpline on 01420 259 055 and mention InsureandGo Travel Insurance.
Usually, you need to let the claims team know about any incident that could lead to a claim within 30 days after your trip ends.
You may need to provide supporting evidence, depending on your situation, so we can review your claim.
What if I do not need to make a claim?
If you do not plan to make a claim and there is no claim in progress, talk to an adviser about what to do next with your policy.
Whether you can get a refund depends on your policy type, if the policy has been used, and if a claim has been made or is still being processed.
Please talk to an adviser for help.
Eligibility, terms and exclusions apply. Please refer to your policy documents for full details.
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