If your travel dates have changed, please call our Customer Service team on 0330 400 1381. We will check your policy and make any necessary updates.
How do I change my travel dates?
Call our UK Contact Centre and let us know your new travel dates.
We’re open:
- Monday to Friday: 08:30–20:00
- Saturday: 09:00–17:30
- Sunday: 10:00–17:00
Our team will check if your policy can be updated and let you know if the change affects your premium.
Please get in touch before you travel so we can check whether your policy can be updated to match your new dates. If your trip has already started, this may affect your cover.
Is there a fee for changing my policy?
If you change your policy after the 14-day cooling-off period, there is a £15 administration fee.
Any extra premium due to the change is separate from the administration fee.
What if I have already started my trip?
If your travel dates change after your trip has started, please speak to an adviser. If you have a medical condition, different rules may apply when you want to extend your trip.
Speak to an adviser.
Eligibility, terms, and exclusions apply. Please check your policy documents for all the details.
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