How do I cancel my policy?

IGO - cancel policy button.png

To cancel your travel insurance policy, click on Cancel my policy and fill out the Cancellation Form by clicking the button above.

Can I get a refund?

Your eligibility for a refund depends on when you cancel your policy and if you have already travelled or made a claim - you can find out if you can get a refund here.

If you cancel within the 14-day cooling-off period and have not travelled or made a claim, you may be eligible for a full refund.

If you cancel after the cooling-off period, different refund terms will apply.


Check your policy documents to see which cancellation and refund terms apply to your situation.

 

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