Yes, you may be able to get a full or partial refund, depending on when you cancel and whether you have a Single Trip or Annual Multi-Trip policy.
Cancelling within the 14-day cooling-off period
You have 14 days from when you get your policy documents to change your mind.
During this time, you can ask for a full refund if:
- you have not travelled; and
- you have not made a claim on the policy.
Cancelling a Single Trip policy after 14 days
If you cancel after the cooling-off period, you can get back 50% of the total premium you paid if:
- you have not travelled; and
- you are not making a claim or planning to make one.
If your refund is less than £25, we will not issue a refund.
If you have already travelled or plan to make a claim, you will not get a refund.
Cancelling an Annual Multi-Trip policy after 14 days
You can get back 5% of the total premium you paid for each full month left on your policy from the date you cancel if:
- you have not made a claim, whether successful or not;
- you confirm there are no claims pending; and
- you understand that all policy benefits will end once it is cancelled.
If your refund is less than £25, we will not issue a refund.
If you have made a claim, whether it was successful or not, you will not get any refund.
How do I cancel my policy?
To cancel your policy, please use the Cancellation Form on this page.
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