If you want to change your travel destination, just call our Customer Service team at 0330 400 1381.
How do I change my destination?
Call our UK Contact Centre and tell us where you’d like to go instead.
We’re open:
- Monday to Friday: 08:30–20:00
- Saturday: 09:00–17:30
- Sunday: 10:00–17:00
Our team will check whether we can make the change, whether your geographical region needs updating, and whether any medical-condition rule applies.
We’ll also let you know if your premium changes.
Is there a fee for changing my destination?
If you change your policy after the 14-day cooling-off period, there’s a £15 administration fee.
Any extra premium because of your new destination or region is separate from the administration fee.
After making the change, check your updated Policy Schedule to make sure the correct geographical region is shown for your trip.
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