To change the region on your existing policy, call our Customer Service team on 0330 400 1381.
How do I change my region?
Call our UK Contact Centre and let us know your travel destination.
We’re open:
- Monday to Friday: 08:30–20:00
- Saturday: 09:00–17:30
- Sunday: 10:00–17:00
Our team will check if your current region covers your destination and update your policy if needed.
Any change in cost will depend on the type of amendment you make.
Is there a fee for changing my region?
There will be an additional premium for updating your region. In addition, you will be charged a £15 administration fee after your 14-day cooling-off period.
Travelling to Egypt, Morocco or Tunisia?
If you have an Annual Multi-Trip policy, you now need Region 9 for trips to Egypt, Morocco, or Tunisia.
These countries are no longer part of Region 8 for Annual Multi-Trip policies.
After you make a change, check your Policy Schedule to confirm it lists the correct region for your trip.
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