We’ll contact you before your policy expires to let you know whether it will renew automatically or whether you need to contact us to renew.
When will I hear about my renewal?
We’ll normally send your renewal notice by email or letter around 30 days before your renewal date.
Your renewal notice will explain:
- whether your policy is set to renew automatically;
- the premium for the new policy year; and
- whether you need to contact us to renew.
What if my policy renews automatically?
If your policy is set to renew automatically, you normally do not need to do anything before the renewal date unless your details have changed.
Automatic renewal uses the payment details already provided.
You must still be a UK resident at the time of renewal.
If we cannot automatically renew your policy, we will contact you at least 21 days before it is due to expire.
What if my policy will not renew automatically?
If your renewal notice says you need to contact us, call 01708 339 028 to arrange your renewal.
Before renewing, check that the information we hold about you is still correct and tell us about any relevant changes.
Eligibility, terms and exclusions apply. Please refer to your policy documents for full details.
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