If you need to change the card details used for your automatic renewal, contact our Customer Service team at least five days before your policy is due to renew.
How do I update my card details?
Call our Customer Service team on 0330 400 1381.
If your card details have changed, you will need to make a manual renewal payment.
The payment will be taken on the day you contact us, but your new policy will still begin on its scheduled renewal date.
Why do you hold my payment details?
If your policy is set to renew automatically, the policy allows us to use the payment details you previously provided to collect your renewal premium.
Your card details are held securely by a third-party payment provider under a continuous payment authority.
You can cancel the continuous payment authority at any time.
Changing or cancelling your payment authority does not itself change the scheduled expiry date of your current policy.
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