Cancellation cover can help with certain unused trip costs if you have to cancel your trip before leaving the UK for an insured reason.
Cancellation cover at a glance
Your cancellation cover limit and excess depend on your plan:
| Plan | Cancellation cover limit | Excess |
|---|---|---|
| Budget | £1,000 | £100 |
| Silver | £5,000 | £60 (£20 for loss of deposit) |
| Gold | £7,500 | £50 (£20 for loss of deposit) |
| Black | £10,000 | Nil |
The cover limit is the maximum shown in the Summary of Cover. The terms, conditions and exclusions of your policy still apply.
What can cancellation cover include?
Cancellation cover can apply to unused:
- travel and accommodation arrangements
- excursions
- tours
- activities
You must have paid for these costs or agreed to pay for them.
When can cancellation cover apply?
Your cancellation must be necessary and unavoidable and must be for a reason covered by your policy.
Examples of insured reasons include:
- death, certain illness or bodily injury affecting you or specified people connected to your trip
- quarantine ordered by a treating medical practitioner
- being called for jury service or as a witness, subject to the policy conditions
- redundancy, subject to the policy conditions
- specified damage making your home uninhabitable or your place of business unusable shortly before your trip
- certain pregnancy-related circumstances
- certain changes in FCDO or WHO travel advice
Cancellation cover is subject to the terms, conditions and exclusions of your policy.
For medical cancellation claims, medical evidence confirming that cancellation is medically necessary may be required.
This information is for general guidance and does not constitute medical advice.
Updated