Do I need to tell you about a doctor's visit?

It depends. A doctor’s visit may need to be declared if it relates to a medical condition that falls within our medical health disclosure requirements.


What this article helps you do

This article explains when a doctor’s visit may be relevant to your travel insurance and what to do if you do not yet have a diagnosis.


When do I need to tell you?

A disease, illness or injury can be considered a pre-existing medical condition if, in the last two years, you have consulted a medical practitioner about it.

You must tell us if you or anyone else insured on the policy has:

  • taken prescribed medication or required medical treatment within the last two years
  • been registered as an inpatient or outpatient at a hospital, clinic or GP surgery within the last two years
  • been advised of a terminal illness

You must provide full and accurate medical information.


What if I have symptoms but no diagnosis yet?

You may have visited a doctor about symptoms without receiving an immediate diagnosis.

The policy states that undiagnosed conditions cannot be covered. If you do not yet know the underlying condition, do not guess your diagnosis.

Read more about undiagnosed symptoms and conditions


What if my health changes after I buy my policy?

You must tell us and consult your medical practitioner if you:

  • develop a new condition
  • experience a change to an existing medical condition
  • have your medication changed or amended

Still need help?

Speak to an adviser if you are unsure whether a doctor’s visit or medical condition needs to be declared.

Eligibility, terms and exclusions apply. Please refer to your policy documents for full details.

This information is for general guidance and does not constitute medical advice.

Updated

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