Pet Care can help with additional kennel or cattery charges for your own cat or dog when the start of your booked return journey is delayed for a covered reason.
What this article helps you do
Compare Pet Care limits and check the main conditions for extra pet boarding costs.
Applies to
- Applicable policies: Silver, Gold and Black only
- Pets: Cats or dogs you own only
- Situation: Delayed start of your original booked return journey
Pet Care benefit amounts
| Plan | Per full 24 hours of delay | Maximum | Excess |
|---|---|---|---|
| Silver | £20 | £200 | Nil |
| Gold | £50 | £500 | Nil |
| Black | £75 | £750 | Nil |
When Pet Care may apply
Pet Care relates to extra kennel or cattery charges when the start of your original return journey by aircraft, sea vessel or cross-channel train is delayed for reasons beyond your control.
Conditions and exclusions
You must:
- Check in at or before the recommended time.
- Obtain a written statement from the transport operator or authority explaining the reason and length of the delay.
- Obtain a written statement from the kennel or cattery confirming the additional charges.
Pet Care does not include kennel or cattery fees paid outside your home area because of quarantine regulations. General policy exclusions also apply.
Still need help?
Read your policy documents.
Eligibility, terms and exclusions apply. Please refer to your policy documents for full details.
Updated