How do I make a complaint?

We always try to provide a first-class service, but if for some reason we’ve failed, please let us know and we’ll do our best to make things better.

To contact our Complaints team, please email complaints@insureandgo.com.

If you need to call, you can speak to the Complaints team on 0330 400 1387. Lines are open Monday to Friday, 9am to 5:30pm.

Or you can write to us using the below addresses:

Postal address:
The Customer Relations Manager,
Insure & Go Insurance Services Ltd,
Maitland House, Warrior Square,
Southend-on-Sea, Essex, SS1 2JY

 

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