If you have a medical emergency while abroad, contact the Zurich Assist emergency assistance team straight away.
For non-emergency claims, the quickest and easiest way to process your claim is to make a claim online
If your policy was purchased on our InsureandGo website or through our Call Centre:
- Your claims handler is Gallagher Bassett
- You can make a claim via www.submitaclaim.co.uk/IN
- Alternatively, you can call Gallagher Bassett to request a claims form on 01702 427215
- Gallagher Bassett are open Monday to Friday, 9am to 5:30pm (excluding Bank holidays)
For queries on existing claims, contact Gallagher Bassett on 01702 427215.
If your policy was purchased through MoneySuperMarket:
- Your claims handler is Gallagher Bassett.
- You can make a claim via www.submit-claim.com/insureandgo1
- Alternatively, you can call Gallagher Bassett to submit your claim or to request an update on an existing claim on 0800 011 3631
- For updates on an existing claim, please have your claim reference number to hand before calling.
- Gallagher Bassett are open Monday to Friday, 9am to 5:30pm (excluding Bank holidays)
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