If you need emergency medical assistance while abroad, contact Zurich Assist immediately using the emergency assistance number shown in your current policy documents.
When should I contact Zurich Assist?
Zurich Assist provides 24-hour emergency medical assistance while you are abroad by calling 0141 343 1350 or when abroad: +44 (0) 141 343 1350
You should contact Zurich Assist immediately if:
- you are admitted to hospital;
- you may need to return home early or extend your trip because of illness or injury; or
- your medical treatment is expected to cost more than £350, as costs above this amount must be agreed beforehand.
Zurich Assist can also work with the treating doctor where repatriation or other emergency medical arrangements need to be considered.
Does emergency medical cover apply in the UK?
Medical emergency cover generally applies to treatment outside your home country, except for certain policy-specific travel.
Some policy-specific exceptions apply to travel involving the Channel Islands, the Isle of Man and certain UK cruise trips. Check your policy for the rules that apply to your trip.
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