For most claims, let us know within 30 days after your trip ends.
What if I am still waiting for documents?
Log your claim within 30 days, even if you are still waiting for supporting documents.
Depending on your claim, the team may ask you for supporting documents.
What if I need emergency medical treatment abroad?
If you need emergency medical help while abroad, contact Zurich Assist as soon as you can.
If you have simple outpatient treatment that you pay for locally, you can claim when you get home. Just keep your receipts or invoices.
Check your policy documents to see what evidence and conditions apply to your claim, including any medical condition rules.
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